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(877) 404-5868 Toll Free

(315) 214-7680 Local

(315) 214-7701 Fax

Your financial status and insurance coverage do not affect your child’s care. We do ask, however, that you follow these suggestions so our billing process will go smoothly.

    • It is important that you let us know of any address, phone, or insurance coverage changes.
    • In accordance with your insurance policy, you must make the appropriate copayment at the time of service; however, we will bill all insurance companies.
    • If your insurance company requires a referral or an authorization, please make sure to obtain one before your visit. If we do not receive a referral or authorization, your appointment may be rescheduled. This will ensure there is no added financial responsibility to you or the practice.
  • If you have any questions about your bill or the billing process, please call us.

General Information

We accept Visa, MasterCard, Discover Card, Amex, cash, checks, HSA cards and Flex Spending funds as payment for services.

PCA will file all claims; however, it is your responsibility to be familiar with your plan benefits, i.e. copayment(s), deductible, and co-insurance.

We have included links to some of the insurance carriers PCA participates with. If your insurance company is not listed, please refer to your insurance card.

Financial Policy

Please review our financial policy. You will be required to acknowledge our guidelines.


Frequently Asked Questions

  • What is a co-payment?
  • What is co-insurance?
  • What is a deductible?
  • Why am I receiving a bill from you?
  • What are my payment options?
  • What if my child does not have insurance?
What is a co-payment?

A co-payment is a fixed amount paid by the insured each time a medical service/office visit is rendered.

What is co-insurance?

A co-insurance is a percentage payment after the insurance policy’s deductible has been met.

What is a deductible?

In an insurance policy, the deductible is the amount of expenses that must be paid out of pocket before an insurer will pay any expenses.

Why am I receiving a bill from you?

You will get a statement if you have not paid your co-payment, or there is a balance after your insurance paid. You may also receive a statement if your carrier needs additional information for you to process your claim.

What are my payment options?

See general info.

What if my child does not have insurance?

Copyright by PCACNY, 2016. All rights reserved.